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Privacy policy

Data protection

We are pleased that you are interested in our online shop. Protecting your privacy is very important to us. Below we inform you in detail about the handling of your data.

  1. access data and hosting

You can visit our website without providing any personal information. Each time a website is called up, the web server automatically saves a so-called server log file, which contains e.g. the name of the requested file, your IP address, date and time of the call, amount of data transferred and the requesting provider (access data) and documents the call.

This access data is evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. This serves according to Art. 6 Abs. 1 S. 1 lit. f DSGVO the protection of our legitimate interests in a correct presentation of our offer, which prevail in the context of a balancing of interests. All access data will be deleted no later than seven days after the end of your visit to the site.

Third Party Hosting Services

As part of processing on our behalf, a third-party provider provides the services for hosting and displaying the website. This serves to protect our overriding legitimate interests in a correct presentation of our offer within the framework of a balancing of interests. All data that is collected as part of the use of this website or in the forms provided in the online shop as described below is processed on its servers. Processing on other servers only takes place within the framework explained here.

This service provider is located within a country of the European Union or the European Economic Area.

  1. Data collection and use for contract processing and when opening a customer account

We collect personal data if you voluntarily provide it to us as part of your order, when contacting us (e.g. via contact form or e-mail) or when opening a customer account. Mandatory fields are marked as such, since in these cases we need the data to process the contract or to process your contact or to open the customer account and you do not complete the order and/or the account opening without providing them, or unable to send the contact. Which data is collected can be seen from the respective input forms. We use the data you have provided in accordance with Art. 6 Abs. 1 S. 1 lit. b GDPR for contract execution and processing of your inquiries. After the contract has been completed or your customer account has been deleted, your data will be restricted for further processing and deleted after the retention periods under tax and commercial law have expired, unless you have expressly consented to further use of your data or we reserve the right to use the data beyond that is permitted by law and about which we inform you in this statement. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described below or using a function provided for this purpose in the customer account.

  1. data sharing

To fulfill the contract according to Art. 6 Abs. 1 S. 1 lit. b GDPR, we pass on your data to the shipping company commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods. Depending on which payment service provider you select in the ordering process, we pass on the payment data collected for this purpose to the bank commissioned with the payment and, if necessary, to payment service providers commissioned by us or to the selected payment service. Some of the selected payment service providers also collect this data themselves if you create an account there. In this case, you must register with the payment service provider with your access data during the ordering process. In this respect, the data protection declaration of the respective payment service provider applies.

  1. E-Mail-Newsletter

E-mail advertising with registration for the newsletter

If you register for our newsletter, we use the data required for this or separately provided by you in order to regularly send you our e-mail newsletter based on your consent in accordance with Art. 6 Abs. 1 S. 1 lit. a GDPR.

Unsubscribing from the newsletter is possible at any time and can be done either by sending a message to the contact option described below or via a link provided for this purpose in the newsletter. After you have unsubscribed, we will delete your e-mail address, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we will inform you in this declaration.

  1. Cookies and web analysis

In order to make visiting our website attractive and to enable the use of certain functions, to display suitable products or for market research, we use so-called cookies on various pages. This serves to protect our legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Abs. 1 S. 1 lit. f DSGVO. Cookies are small text files that are automatically saved on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called. session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit (persistent cookies). You can see the duration of storage in the overview in the cookie settings of your web browser. You can set your browser so that you are informed about the setting of cookies and decide individually whether to accept them or exclude the acceptance of cookies for certain cases or in general. Each browser differs in the way it manages cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings. These can be found for the respective browsers under the following links:

If cookies are not accepted, the functionality of our website may be restricted.

Use of Google (Universal) Analytics for web analysis

For website analysis, this website uses Google (Universal) Analytics, a web analysis service provided by Google LLC (www.google.de). This serves to protect our legitimate interests in an optimized presentation of our offer in accordance with Art. 6 Abs. 1 S. 1 lit. f DSGVO. Google (Universal) Analytics uses methods that enable an analysis of your use of the website, such as cookies. The automatically collected information about your use of this website is usually transferred to a Google server in the USA and stored there. By activating IP anonymization on this website, the IP address is shortened before transmission within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser as part of Google Analytics is generally not merged with other Google data. After the end of our use of Google Analytics, the data collected in this context will be deleted.

Google LLC is headquartered in the USA and is certified under the EU-US Privacy Shield. A current certificate can here can be viewed. Based on this agreement between the USA and the European Commission, the latter has established an adequate level of data protection for companies certified under the Privacy Shield.

You can prevent the collection of the data generated by the cookie and related to your use of the website (incl. your IP address) to Google and the processing of this data by Google by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=de

As an alternative to the browser plugin, you can use this Link Click to prevent future collection by Google Analytics on this website. An opt-out cookie is stored on your end device. If you delete your cookies, you must click the link again.

Information about Firstlead GmbH / ADCELL partner program

This website uses tracking cookies from Firstlead GmbH with the brand ADCELL (www.adcell.de). As soon as the visitor clicks on an advertisement with the partner link, a cookie is set. Firstlead GmbH / ADCELL uses cookies in order to be able to trace the origin of the orders. In addition, Firstlead GmbH / ADCELL uses so-called tracking pixels. This allows information such as visitor traffic on the pages to be evaluated. The information generated by cookies and tracking pixels about the  Use of this website (including the IP address) and delivery of advertising formats are transmitted to a Firstlead GmbH / ADCELL server and stored there. Among other things, Firstlead GmbH / ADCELL can recognize that the partner link on this website was clicked. Firstlead GmbH / ADCELL can pass on this (anonymized) information to contractual partners under certain circumstances, but data such as the IP address is not merged with other stored data.

If Firstlead GmbH / ADCELL does not want your data to be used, please follow this link:  https://www.adcell.de/datenschutz

  1. Contact options and your rights

As a data subject, you have the following rights:

  • according to Art. 15 GDPR the right to request information about your personal data processed by us to the extent specified there;
  • according to Art. 16 GDPR, you have the right to immediately request the correction of incorrect or incomplete personal data stored by us;
  • according to Art. 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing is required
    • to exercise the right to freedom of expression and information;
    • to comply with a legal obligation;
    • for reasons of public interest or
    • to assert, exercise or defend legal claims
  • according to Art. 18 GDPR, you have the right to request that the processing of your personal data be restricted
    • the accuracy of the data is disputed by you;
    • the processing is unlawful but you oppose its erasure;
    • we no longer need the data, but you need them to assert, exercise or defend legal claims or
    • you according to Art. 21 GDPR have lodged an objection to the processing;
  • according to Art. 20 GDPR the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request transmission to another person responsible;
  • according to Art. 77 GDPR the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or work or our company headquarters.

If you have any questions about the collection, processing or use of your personal data, information, correction, blocking or deletion of data, as well as revocation of consent given or objection to a specific use of data, please contact us directly using the contact details in our imprint.

Right to object

Insofar as we process personal data as explained above in order to protect our legitimate interests, which prevail in the context of a balancing of interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is for other purposes, you only have the right to object if there are reasons that arise from your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or if the processing is necessary for the establishment, exercise or defense of serves legal claims.

This does not apply if the processing is for direct marketing purposes. Then we will no longer process your personal data for this purpose.

Information about our LiveChat module "Jivochat"

There is a chat module from JivoPage, Inc. on our website. which can be used for electronic contact.

If the user takes the opportunity to contact us, the data entered in the input mask will be transmitted to us and saved.

The following data is stored:

  • IP address
  • Date & time
  • Name
  • Email-Address

The chat module is a service provided by "JivoPage,Inc.". In this context, there is no disclosure to third parties.

The data is processed exclusively for processing the communication. The use of the service provider JivoPage, Inc. takes place on the basis of our legitimate interest in accordance with Art. Art. 6 Abs. 1 bed. f DSGVO.

Contact:

JivoSite, Inc.,525 W. Remington Drive, Suite 106, Sunnyvale, CA 94087.

You can find more information here: //www.jivochat.de/privacy/